| How does Amtek differentiate
themselves from other service companies? We offer the entire
package! This includes both hardware and software support,
Nationwide Coverage, 24x7x4, 8x5x4, and Next Business day
response times.
Technical Support. Amtek's experienced technicians
have completed extensive specialized training on
industry standard and manufacturer-specific
equipment. Our on-site technicians are supported by
our knowledgeable technical support team for in-depth
and expert troubleshooting. Our vast history servicing
a wide variety of manufacturers helps us isolate and
repair your most difficult service needs in record time.
Emergency Parts. All Amtek technicians have
overnight access to emergency parts for next-day
resolution of unforeseen or unusual system occurrences.
Depot Repair. Trust your failing equipment to our
expert in-house depot repair staff utilizing state-of-the-art
test equipment and diagnostics. With depots in Los
Angeles and Baltimore, we promise you superior
quality and fast turnaround.
Field Organization. Amtek's extensive field service
organization, with technicians located strategically in
key locations throughout the United States, is second
to none. We hire the best in the industry and reward
them with incentives and training to ensure top
performance under every condition.
Distribution Facilities. Amtek maintains an extensive
parts inventory to support on-site service calls, on-site
product exchange and depot repair. Our technicians
have in their possession the parts required to meet
high-usage demand and specialty requirement for
critical-response clients. When customer response time
requirements are extremely high and must be met, we
make arrangements for on-site parts storage.
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